Our company objective is: Total customer satisfaction
To be able to meet this requirement, we start our project "satisfied customer" already during the planning stage.
We place great importance on customer con- sultation. What are the material and thus cost alternatives? What are the characteristics of the materials used? Are there alternative design options? We address the concerns of our custo- mers individually.
Of course, we also conduct these discussions on site. At the customer's premises or directly at
the building site.
On
the basis of the consultations we then create the
relevant product and
service specifications in co- operation with our customers.
Once
the preparations are complete and the jobs have been allocated, we take
care of the complete roof and wall construction. First the
manufacturing or job schedules will be produced on the basis of the
preplanning exercise.

Once these have been completed and approved by
the customer, we realise the project on time in accordance with a
building schedule. Of course, we apply permanent quality control to our
work. The customer finally accepts the work through a formal acceptance
procedure on site and thus completes the active process.
However,
we do not close our files straight after the completion of our
projects. We naturally carry out all maintenance works, which might
arise for the respective projects. Our warranty is based on the
stipulations of the BGB or the VOB. Upon request we are happy to extend
this warranty further.